Our Legal & Policy Center
Everything you need to know about our policies, in one place.
At Abifarm, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal details such as your name, email address, phone number, and delivery address when you place an order or contact us.
Payment information processed securely through trusted third-party providers.
Website usage data including your IP address, browser type, and pages visited, collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Provide customer support and respond to inquiries.
Improve our website and services.
Send you updates, promotions, or important notices (only if you have opted in).
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
Service providers who help us operate our business (e.g., delivery partners, payment processors).
Authorities when required by law.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect usage data. You can manage or disable cookies through your browser settings, though some features may not function properly.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You have the right to:
Access and update your personal data.
Request deletion of your data.
Withdraw consent for marketing communications at any time.
7. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us.
Welcome to Abifarm. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our platform.
1. Introduction
Abifarm is an agricultural venture focused on poultry farming, poultry product processing, and value-added solutions. We also provide consulting services for agripreneurs and poultry farmers. These Terms of Service govern your use of our website, online store, and services.
2. Eligibility
By using our website or purchasing our products/services, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
3. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use and enjoyment of, the site by any third party. Prohibited activities include:
Uploading or transmitting harmful code, viruses, or spam.
Misrepresenting your identity or affiliation with Abifarm.
Attempting to interfere with website functionality or security.
4. Products and Services
All descriptions, images, and prices of products or services are subject to change without prior notice. We strive for accuracy but do not guarantee that all content is free from errors.
5. Orders and Payments
Orders are confirmed only after payment is successfully processed.
We reserve the right to refuse or cancel any order at our discretion.
Payment details provided must be accurate and valid.
6. Consulting Services
For consultancy engagements, specific terms will be agreed upon in a separate written agreement, which may include deliverables, timelines, and payment schedules.
7. Intellectual Property
All content on the Abifarm website — including text, images, graphics, and logos — is the property of Abifarm and protected by copyright and trademark laws. You may not reproduce, distribute, or exploit our content without written permission.
8. Limitation of Liability
Abifarm will not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except as required by law.
9. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
For any questions or concerns about these Terms of Service, please contact us.
At Abifarm, we are committed to delivering high-quality poultry products and value-added goods that meet the highest standards of freshness, safety, and sustainability. This Return Policy explains when and how you may request a return or replacement.
1. Eligibility for Returns
Due to the perishable nature of our products, returns are accepted only under the following conditions:
You received the wrong item or quantity.
The product was damaged or spoiled upon arrival.
The product is defective or does not meet the description provided at purchase.
We do not accept returns for products that have been:
Partially consumed.
Improperly stored after delivery.
Returned beyond the allowable time frame.
2. Return Time Frame
All issues must be reported to us within 24 hours of receiving your order. Please include clear photos and your order details when contacting us.
3. Return Process
To request a return:
Contact us at contact@abifarm.com.ng within the specified time frame.
Provide your order number, description of the issue, and supporting photos.
Our team will review your request and confirm next steps.
4. Refunds & Replacements
Refunds will be processed only if we cannot replace the item within a reasonable time.
Replacements will be shipped at no additional cost, where applicable.
Refunds will be issued to your original payment method within 5–10 business days after approval.
5. Non-Returnable Items
The following items are not eligible for return:
Live poultry or animals.
Products purchased on clearance or marked “final sale.”
Products damaged due to customer handling.
6. Contact Us
If you have any questions about our Return Policy, please reach out.
At Abifarm, we value your privacy and are committed to being transparent about how we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences and enabling certain website features.
2. How We Use Cookies
We use cookies to:
Ensure our website functions properly
Improve site performance and loading speed
Understand how visitors use our site so we can make improvements
Remember your preferences for future visits
Support secure login and checkout processes
3. Types of Cookies We Use
Essential Cookies: Required for core site functions, such as shopping cart and account login.
Performance Cookies: Help us understand site usage and improve user experience.
Functional Cookies: Remember your choices, like language and location preferences.
Marketing Cookies: Used (with your consent) to deliver relevant ads and track their effectiveness.
4. Third-Party Cookies
Some cookies are placed by trusted third-party services, such as analytics providers and payment processors, to support site functionality and marketing.
5. Managing Your Cookie Preferences
You can manage or disable cookies in your browser settings. Please note that disabling essential cookies may affect site functionality.
For guidance on managing cookies, visit:
https://www.allaboutcookies.org
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. Any updates will be posted on this page with a revised effective date.
7. Contact Us
If you have any questions about our use of cookies, please contact us.